Insurance Council of Australia

The ICA is the representative body of the general insurance industry in Australia. Its members represent more than 90 per cent of total premium income written by private sector general insurers. Insurance Council members, both insurers and reinsurers, are a significant part of the Australian financial services system. The ICA’s website can be found at

National Insurance Brokers Association

The National Insurance Brokers Association (NIBA) is the peak broking body that represents the interests of members working on behalf of their clients to governments, regulators, media, consumer groups and the wider community. NIBA offers a offers a website where you can search for a broker at

Australian Financial Complaints Authority (AFCA)

AFCA provides consumers and small businesses with fair, independent and free dispute resolution for financial and insurance complaints. For more information go to: